Union Grievance Management Software That Builds Trust
Transparent tracking and faster resolution for every case
Grievances are at the heart of union accountability. They protect members, enforce contracts, and keep employers in check. But too often, unions still manage grievances with paper forms or scattered spreadsheets. That creates delays, lost records, and frustration.
Union Impact provides Grievance Tracking Tool for Unions designed for locals. Our platform organizes every case in a secure system, enforces bylaws, and creates audit-ready records. The result: disputes resolved faster, officers protected from compliance risk, and members who see their union fighting for them fairly.
Why Unions Need Grievance Tracking Software
Problems With Manual Processes
Paper forms get lost or misfiled.
Deadlines are missed because reminders aren’t automated.
Cases drag on without visibility into next steps.
Officers struggle to generate reports for executive boards.
These inefficiencies weaken trust and expose unions to risk.
How Digital Tracking Helps
Centralized recordkeeping for every grievance.
Automatic reminders for deadlines and hearings.
Role-based access so only the right staff see sensitive details.
Standardized reporting that keeps leaders informed.
For more on union admin inefficiencies, see How Union Software Reduces Administrative Workload.
Key Features of Union Impact’s Grievance Tool
Case Lifecycle Management
Every grievance follows a structured workflow: filing → review → arbitration → resolution. Union Impact tracks each step with time-stamped logs. Members and officers always know where the case stands.
Integrated Member Records
Because grievances are linked to the Member Management System, each case connects directly to a member’s history—dispatch records, dues status, certifications, and prior grievances. This prevents duplication and keeps context clear.
Unmatched Reliability: Our platform runs on best-in-class hosting providers, ensuring your system is always online and accessible when you need it.
Automatic Data Protection: Your data is backed up automatically every night to a separate, secure data center. This means you never have to worry about data loss.
Enterprise-Grade Security: We adhere to strict SOC 2 and SOC 3 Type II compliance standards, ensuring your sensitive information is managed with the highest level of security and integrity.
Compliance and Reporting Advantages
Audit-Ready Transparency
Immutable logs prove when grievances were filed and how they were handled.
Reports can be customized in Custom Union Report Management to show resolution times, outcomes, and trends.
Export-ready data ensures officers are prepared for Department of Labor inquiries or internal reviews.
Data-Driven Insights
Spot patterns in grievance filings to identify systemic workplace issues.
Compare case volumes across employers, trades, or locals.
Support contract negotiations with evidence from past disputes.
For more on reporting benefits, see Top Benefits of Integrated Union Reporting Software in 2025.
Dedicated Infrastructure: Your security is our priority. Every client receives their own dedicated server, meaning your data is never co-mingled with anyone else’s. This private environment ensures maximum security and performance.
Choose a reliable partner that follows the latest security protocols.
Security and Member Confidence
Protecting Sensitive Information
Grievances contain private details that must be protected. Union Impact secures all records with:
Encryption in transit and at rest.
Dedicated servers per local.
Role-based access controls.
Daily encrypted backups.
For added protection, unions can leverage Business Computer Technicians for cybersecurity audits.
Building Member Trust
When members see grievances tracked transparently, confidence in the union rises. Officers avoid accusations of favoritism, and members know their issues won’t be ignored.
Data Sovereignty Guaranteed: We are a U.S.-based company and store all American client data on servers within the United States.
To meet Canadian privacy laws: all Canadian client data is hosted exclusively in Canadian data centers.
For nearly two decades, we’ve been a trusted partner to union halls across North America.
Since 2006, our hands-on experience has given us a deep understanding of the unique challenges you face. We are proud to provide powerful, tailored solutions that solve those challenges and make a real impact on your operations.
Proven Outcomes From Grievance Tracking
Efficiency and Fairness
Faster grievance resolution times.
Fewer missed deadlines due to automated reminders.
More accurate reporting for executive boards and compliance committees.
Integrated Growth
Grievance management is part of a connected ecosystem:
Case details sync with Digital Union File Management for secure storage.
Data feeds into Project Tracking and Management when linked to larger campaigns.
Combined with Event Attendance Tracking for Unions, officers can connect member activism with grievance outcomes.
For real-world proof, see Union Client Testimonials.
Follow Us on Social Media & Receive Insights & Updates from Union Impact
If you have questions or need assistance, feel free to contact us. We’re here to help you navigate your union software needs.
