Secure Online Payments Built for Unions

ACH & Card Portals, Autopay, Refunds, and Settlements—All in One Place

Provide members and employers with fast, PCI-aligned payment experiences while finance teams get clear visibility into settlements, deposits, and disputes. This page focuses on payment infrastructure (methods, portals, security, settlements, refunds). For dues rules, calculations, and reconciliation workflows, see Union Dues Processing Software.

Member-Friendly, Finance-Ready

Accept payments 24/7 through mobile-first forms and portals, then surface receipts and exports in Digital Union File Management and dashboards in Custom Union Report Management. Member records and balances remain in sync via Member Management System.

Payment Channels & Member Experience

ACH, Cards, and Modern Pay Options

Offer ACH and credit/debit cards with optional wallets and pay-links. Support guest checkout or authenticated portal access, saved payment methods, and mobile-responsive forms that meet accessibility best practices. Share secure links via Personalized Member Messaging for text-to-pay or email-to-pay flows, with receipts stored to the member profile in Digital Union File Management.

Intuitive Portals for Members and Employers

Members view balances, payment history, and receipts; employers submit remittances through a streamlined interface. Field labels, error states, and validation rules reduce form abandonment and data entry mistakes. This page covers UX and processing; dues model logic (flat fee vs per capita, initiation) is handled on Union Dues Processing Software to avoid overlap.

"The Union Impact team has improved the efficiency of our Market Recovery Program (MRP) by providing automated processing tools for our contractors and business office. This web-based tool has reduced the time required to process paper requests and time cards... [their] team worked with our Local Union to provide a system specific to our business requirements. The program allows us to track the distribution of funds and helps ensure the contractors comply with the MRP's rules. The program allows us to track every dollar allocated to each contractor, project, or member. We can recommend Union Impact to any Local Union looking to do the same."

"It is my absolute pleasure to recommend Union Impact as a cloud based software provider for unions... Union Impact has helped us run a better market recovery program. The ability to do real-time tracking of job development and representative activities and the platform’s integrated nature has allowed us to free up man power that was once used on writing reports, consolidating information, and tracking jobs and contractors"

"We have used Union Impact software since January 2017, and it has been a lifesaver when trying to find members to fill labor requests... The software sends a dispatch by texting and emailing qualified members, and they can respond from their phone. I have been able to fill every call at a moment's notice. The first month using it, the program sent out 700 texts to members. Our members are happier because they are working, and our employers are happier because they have experienced workers on site. Win-Win!"

"We have been using Union Impact for quite some time and our Local couldn't be happier with all the options this system has to offer. They have created a program that is very comprehensive and useful. Their customer service department has gone to great depths to assist us with all our needs and has made several changes to accommodate us without hesitation."

Schedule Your Free Demo of Union Impact Software Today!

Billing Options, Autopay & Dunning Controls

Autopay, Installments, and One-Time Payments

Enable autopay for recurring dues, installment plans for larger balances, and one-time payments when needed. Configure plan start dates, grace periods, and minimum amounts. Members can update stored methods without exposing card/ACH details, thanks to tokenization and role-based permissions.

Smart Retries, Reminders, and Receipts

Reduce churn with intelligent retry schedules for failed payments, automated email/SMS reminders via Personalized Member Messaging, and instant receipts. All confirmations, PDFs, and machine-readable exports are archived in Digital Union File Management for audit support. For administrative efficiency gains, see How Union Software Reduces Administrative Workload.

Secure. Intuitive. Built for Union Success.

Trusted by unions & associations across North America for reliability, ease of use, and results.

Union Impact Was Custom Built for Unions to Address Union Management Needs

Gateways, Settlements & Deposit Reconciliation

Multi-Gateway Support and Routing

Connect to approved payment gateways/merchant accounts and route transactions by local, office, program, or currency. Configure deposit schedules and fee handling at the gateway level. Map GL codes so settlements flow cleanly into accounting and board reports in Custom Union Report Management.

Payouts, Fees, and Bank-Match Reporting

View settlement batches, net deposits, and processing fees by date range and gateway. Export bank-match reports to speed month-end close without duplicating the dues reconciliation content. Supporting documents and settlement files are stored in Digital Union File Management. For resilient infrastructure and endpoint hardening, see Business Computer Technicians (Cybersecurity).

Key Benefits of Union Impact Payments

Full Financial Overview

Get a real-time dashboard view of your union’s financial health, including dues, disbursements, and outstanding balances.

Accept Secure Online Payments

Collect dues, fees, and contributions through member-friendly digital payment methods—credit, debit, ACH, or mobile.

Member Payment Portals

Give members 24/7 access to their payment history, receipts, and outstanding balances from any device.

Real-Time Payment Tracking

Monitor all receivables, process incoming payments, and generate detailed reports with just a few clicks.

Automated Billing & Reminders

Set up scheduled payment notices, late fee alerts, and auto-reminders to reduce missed or delayed payments.

Built-In Security & Compliance

Protect financial data with encrypted payment processing, role-based access, and full audit logging.

Schedule Your Free Demo of Union Impact Software Today!

Refunds, Chargebacks & Dispute Management

Controlled Refunds with Full Audit History

Issue full or partial refunds with permissioned approvals. Every action is time-stamped and attributed, preserving a complete audit trail for internal review. Ledger updates and member notices are automated, with documents retained in Digital Union File Management.

Chargeback Workflows, Fraud Signals & Risk Policies

Track chargebacks from notification to resolution. Use AVS/CVV checks, velocity limits, device/browser fingerprints, and optional step-up verification to reduce fraud. Keep card data out of scope with tokenization and gateway-side vaulting. For data-handling guidance, review Data Security for Unions: 2025.

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Security, Compliance & Admin Controls

PCI-Aligned Architecture & Least-Privilege Access

Protect payment data using encryption in transit and at rest, tokenization, and role-based permissions. Limit who can view, refund, or export records. Support MFA/SSO and IP allowlists for admin access. Store settlement reports and exports centrally to maintain a defensible record.

Audit-Ready Logs, Config Management & Reporting

Maintain immutable logs of settings changes, gateway keys, and permission updates. Generate board-ready summaries, daily reconciliation extracts, and compliance packs through Custom Union Report Management. For strategic perspective on member experience and retention, see The Importance of Digital Member Portals and The ROI of Investing in Union Management Software.