Frequently Asked Questions (FAQ)
Everything You Need to Know About Union Impact Software
Looking for answers about union management software? We’ve compiled the most common questions about Union Impact—covering features, pricing, support, and more—to help you make an informed decision.
Frequently Asked Questions
Find answers to common inquiries about our services.
We offer powerful backend software solutions tailored for unions, focusing on improving operational efficiency and member relations. Our services help streamline processes and enhance communication within your organization.
You can reach us through our contact form, email, or phone. Our dedicated support team is available to assist you with any inquiries or technical issues you may face.
Yes, we offer a demo of our software. You can schedule a live demonstration where one of our representatives will guide you through the features and benefits tailored for your organization.
Our pricing varies based on the features and services needed. We recommend contacting us directly for tailored pricing based on your union’s requirements and objectives.
Yes, our software is designed to integrate with various existing systems to ensure a seamless transition and maintain continuity for your union’s operations.
Data security is a priority for us. We implement strict security measures and comply with data protection regulations to safeguard your information and ensure confidentiality.
By default, full system backups are made on a daily basis. If needed, the system can be upgraded to hourly backups.
In most cases your data can be transferred to Union Impact. To be sure, our team will need to evaluate your existing data and management system.
Yes! Our team will work with your staff to ensure that the system is a perfect fit for the needs of your union. Additional customizations can also be made to the system after the system is implemented.
Free trials can be provided to customers that do not require system customizations.
Union Impact is billed as a subscription. Our pricing starts at $300/month and includes support, updates, backups and basic data import during setup. If customizations are needed, they are quoted and billed as a one time cost.
Yes. The connection between your device and the Union Impact system is encrypted using a Secure Sockets Layer (SSL) certificate. This is the same type of encryption protocol that banks use when they allow their customers to sign-in online.
Union Impact runs on the same level of data centers that form the bedrock of Google or Amazon operations. Overlapping uptime and backup guarantees your information is accessible 99% of the time.
During the on-boarding and going live process we will provide your staff with webinar trainings, manuals and videos. If needed, we can also to a training for your staff on-site (travel fee may apply). If additional questions arise, our support staff is always available to help via phone or email.
Union Impact provides phone and email support during regular business hours of 7AM – 5PM (PST)
No. Union Impact will constantly update your system to make sure it is compatible with the most common browsers and devices. These updates are included in your subscription cost.
What is union management software?
Union management software is a digital platform that helps labor unions and trade organizations manage daily operations such as dispatching, member records, dues collection, grievances, communications, and event tracking—all in one system.
🟢 Union Impact is an all-in-one, cloud-based union software solution designed to streamline these tasks and increase efficiency across your organization.
What can Union Impact software do for my local?
Union Impact helps your local union:
Track and manage member data securely
Simplify dispatch and job placement
Collect and track dues & payments
Manage grievances and follow-ups
Send mass communications via SMS & email
Generate real-time reports
Store member files and certifications digitally
Track project progress and event attendance
🛠️ From small locals to regional councils, Union Impact helps union staff reduce manual tasks and operate more effectively.
How does Union Impact handle dispatch management?
Union Impact includes a digital dispatch hall that automates job dispatching and tracks member availability, eligibility, and referrals. Staff can manage dispatch lists in real-time, and members can view or respond to job calls through a secure online portal.
📲 This system replaces spreadsheets and manual phone calls with a more modern and efficient process.
Can Union Impact help with dues and payment tracking?
Yes. Union Impact includes a robust dues tracking system that allows you to:
Record and monitor member payments
Send automated reminders for overdue dues
Integrate with payment processors
Generate dues reports by member, period, or category
💳 Never miss a payment cycle again—everything is automatically tracked and updated in real-time.
Is Union Impact cloud-based?
Yes, Union Impact is fully cloud-based, which means:
No software installation needed
Access from anywhere with an internet connection
Automatic updates and data backups
Secure login with user permission controls
🔐 Your data is protected, accessible, and centralized across your entire organization
Can I store documents and certifications in Union Impact?
Absolutely. Union Impact includes a secure file management system where you can upload, organize, and attach documents like certifications, applications, and grievance records directly to member profiles.
📁 Access files instantly from anywhere, on any device.
Does Union Impact support event and meeting tracking?
Yes, the Event Tracking feature allows you to:
Create and promote events
Send invitations and collect RSVPs
Accept payments
Track attendance in real-time
Create waitlists
📆 Make your union events more organized and accessible with built-in tracking tools.
How customizable is Union Impact?
Union Impact is highly configurable. You can:
Create custom reports and dashboards
Add your union’s branding
Set permissions by user role
Tailor modules to your specific needs
⚙️ We work with each organization during onboarding to match your workflows.
What kind of support do you offer?
Union Impact provides:
Live onboarding and training sessions
Ongoing support via phone and email
Help center with articles, guides, and tutorials
Dedicated customer success representatives
🤝 We’re here to ensure your union succeeds with our software.
How much does Union Impact cost?
Our pricing is based on the size of your union and the features you need. Contact us for a customized quote and to schedule a free demo.
Is Union Impact secure?
Yes. Union Impact uses enterprise-grade security including:
Encrypted data storage
Secure user logins and permission levels
Automatic backups
Compliant with relevant data protection regulations
🔒 Your union’s data privacy and security are a top priority.
Can Union Impact help with grievances and member concerns?
Yes, our Grievance Tracking and Actions & Follow-Up tools allow you to:
Log member complaints or concerns
Assign follow-ups to staff
Track resolution status
Maintain a full history for compliance
📑 Ensure no issue falls through the cracks.
Have More Questions?
📞 Call us: +1-877-705-4321
🗓️ Or Schedule a Free Demo to see Union Impact in action.
