Turn Member Notes into Actionable Insights

Organized Member Communication—All in One Place

Are you buried in scattered member notes, unclear updates, or missing requests? Union Impact’s Actions feature gives you a better way. Instead of digging through paragraphs of raw text, you’ll get a clear, centralized list of member activity—requests, complaints, questions, and more—all organized for easy reading and fast response.

Whether you’re a union rep, admin, or steward, you’ll instantly see what matters most and what needs follow-up.

Stop Investigating. Start Acting.

One Click to Clarity on Every Member

The old way of tracking member communication? It’s time-consuming, incomplete, and inefficient. Union Impact transforms that process by consolidating everything into a clean, categorized list. Now, you can view a full history of member interactions—complete with status, categories, emojis for tone, and follow-up actions—directly from the member profile.

Know exactly what’s going on with each member—without needing to conduct an investigation.

Jeffery J. Owen - Business Manager
Jeffery J. Owen - Business ManagerU.A. Local 32
"The Union Impact team has improved the efficiency of our Market Recovery Program (MRP) by providing automated processing tools for our contractors and business office. This web-based tool has reduced the time required to process paper requests and time cards... [their] team worked with our Local Union to provide a system specific to our business requirements. The program allows us to track the distribution of funds and helps ensure the contractors comply with the MRP's rules. The program allows us to track every dollar allocated to each contractor, project, or member. We can recommend Union Impact to any Local Union looking to do the same."
Joe Dotson - Database Manager Dispatch Systems Administrator
Joe Dotson - Database Manager Dispatch Systems AdministratorSW Regional Council of Carpenters
"It is my absolute pleasure to recommend Union Impact as a cloud based software provider for unions... Union Impact has helped us run a better market recovery program. The ability to do real-time tracking of job development and representative activities and the platform’s integrated nature has allowed us to free up man power that was once used on writing reports, consolidating information, and tracking jobs and contractors"
Irish Barber - Business Representative
Irish Barber - Business RepresentativeIATSE Local 665
"We have used Union Impact software since January 2017, and it has been a lifesaver when trying to find members to fill labor requests... The software sends a dispatch by texting and emailing qualified members, and they can respond from their phone. I have been able to fill every call at a moment's notice. The first month using it, the program sent out 700 texts to members. Our members are happier because they are working, and our employers are happier because they have experienced workers on site. Win-Win!"
Louis A. Picani - President & Principal Officer
Louis A. Picani - President & Principal OfficerTeamster Local 456
"We have been using Union Impact for quite some time and our Local couldn't be happier with all the options this system has to offer. They have created a program that is very comprehensive and useful. Their customer service department has gone to great depths to assist us with all our needs and has made several changes to accommodate us without hesitation."

Schedule Your Free Demo of Union Impact Software Today!

See the Full Picture

Organize, Categorize, and Prioritize Member Interactions

Each Action entry is time-stamped, categorized, and linked to follow-ups so you know which issues are open, which are resolved, and what’s still pending. Whether it’s a grievance, dues issue, or general concern, Union Impact makes it easy to respond quickly and confidently.

Easy-to-Use, Secure, & User-Friendly System.

Trusted By Multiple Unions Across North America

Union Impact Was Custom Built for Unions to Address Union Management Needs

Smarter Member Support Starts Here

Organized. Clear. Actionable.

Union Impact’s Actions tool gives your team the power to respond faster, act smarter, and deliver better outcomes to your members. Everything they ask, say, or need—tracked and ready when you are.

Key Benefits of Union Impact Actions & Tracking Feature

Faster Member Response

Reduce time spent interpreting notes and give faster, more accurate answers.

Improved Staff Coordination

Everyone sees the same action history—no more miscommunication.

Centralized History

No more lost notes, missed requests, or forgotten follow-ups.

Enhanced Member Satisfaction

Timely, clear responses show members that their voices are heard and valued.

Better Decision-Making

Track frequent concerns and take action at the organizational level.

Reduce Information Overload

Streamline scattered member communication with structured summaries.

Schedule Your Free Demo of Union Impact Software Today!

Build Institutional Knowledge

Create continuity—even when staff changes.

When key conversations are buried in inboxes or personal notes, knowledge disappears when staff transitions. Union Impact prevents this loss by centralizing every member interaction in a permanent, easy-to-navigate system. Anyone with permission can step in, review the action history, and pick up exactly where the last staff member left off—without starting from scratch. This ensures consistency, continuity, and a professional experience for your members every time.

Reach Out to Learn More!

Designed for Unions, Backed by Experts

Union Impact isn’t just another CRM - it’s software built for labor.

We understand the unique needs of union operations, and that’s why every feature, from Actions to Reporting to Grievance Tracking, is purpose-built with your staff and members in mind. With Union Impact, you’re not just adopting new software—you’re gaining a strategic partner dedicated to your success.

Let us show you how modern technology can reduce administrative burden, improve member satisfaction, and empower your union to do more—with less effort.

  • Contact our team today for a personalized walkthrough.
  • Explore the full Union Impact suite in a free demo.
  • Start working smarter—with tools made just for unions.

Ready to upgrade your member management?
Schedule your free Union Impact demo now and see how simple, powerful, and union-friendly software can be.

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